Unrivalled SC21 Success

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High-Tech Engineering first in UK to achieve four consecutive SC 21 Silver Awards.

Above High -Tech Engineering Jenny Madden (SC21 change agent) with award.

Dunstable-based precision engineering company, High-Tech Engineering, will this month (22nd January) be presented with its fourth consecutive SC 21 Silver Award, the first company in the UK to achieve this. 

Since signing up to SC 21 (July 2006), High-Tech Engineering's customer base has changed significantly, with 75% of turnover now coming from the aerospace sector (where previously it had no exposure).

High-Tech Engineering is aiming to treble its turnover in the next five years. It is finding that other industry sectors, such as scientific and medical devices, are now recognising the high level of quality and delivery performance guaranteed by SC21.

They are proactively approaching the company to support their own manufacturing.
The company attributes this success directly to SC 21 ("21st Century Supply Chains"), SC 21 requires companies:

• to embark on a continuous improvement programme, generating, implementing and deploying a Continuous Sustainable Improvement Plan;
• to monitor and document how they are improving their business processes and ...
• for this to be corroborated by customers.

Steve Tickner said:
"To be the first company in the UK to achieve four consecutive SC21 silver awards is a huge credit to everyone here. It is delivering real benefits for the company and our customers, who are confident they will receive their orders on the specified day and to a very high quality.
"Actively engaging SC 21 has revolutionised the way we operate, and has embedded a culture for improvement throughout the business. It is without question one of the best management decisions we have made."

Phil Curnock from ADS added:
"ADS is delighted that High Tech continues to sustain its performance within the SC21 programme. High Tech continuously and relentlessly focus on delivering for the customer, and that is reflected in securing their fourth consecutive SC21 silver award. I congratulate them for all their hard work and dedication."

Chris Spokes, GKN Aerospace Special Products Group Commodity Manager, confirms:
"From their approval in 2005, High-Tech Eng. Ltd has an enviable record of 100% supplier performance for Quality and Delivery for the GKN ATS Luton facility, which was recognised within GKN Aerospace Services and subsequently were awarded with the Supplier of the Year award at the Farnborough Air show for sustained continuous improvements on SC 21 in July 2010.
"They have always been committed to customer satisfaction and their success on SC21 is testament to the hard work and continued improvements implemented within their organisation. I would like to take this opportunity to congratulate Steve and the team for this great achievement."